Shipping and Returns
Shipping
Australia
Free courier shipping within Australia on all orders
Express Shipping $9.95. Please select this option at checkout if required.
Please note due to quarantine restrictions Gather By cannot ship honey to Western
Australia.
USA
Free domestic shipping
UK
Free domestic shipping
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New Zealand
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South America
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Mexico
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Africa
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China
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Thailand
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Greece
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Portugal
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Spain
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Island regions (including destinations with restricted customs access)
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From Australia:
International orders are shipped via DHL Express and include full tracking.
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From the United States (Domestic & Canada):
Orders are shipped via USPS or UPS, with tracking provided.
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PO Boxes:
Due to international customs requirements, we cannot ship to PO Boxes for international orders. A physical street address is required.
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Order Processing:
Orders are processed within 1–2 business days.
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Estimated Delivery Time:
5–21 business days, depending on destination, customs clearance, and local postal services.
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Import duties, taxes, and customs fees may be applied by your local authorities.
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These charges are the responsibility of the recipient and are not included in your order total.
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Customs authorities may delay, inspect, or refuse entry of goods at their discretion.
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Original shipping costs
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Return shipping costs
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Any customs-related charges incurred
Gather By Cancellation and Returns Policy
1. If for any reason you are not completely happy with your products please get in touch with
our friendly staff to discuss your options – Contact us
2. All customers have the right to cancel the purchase within 7 days of receiving the goods
sold.
3. Cancellation of the sale must be sent to Gather By in a durable form such as an email,
mail or fax. Proof of the sending of this document must be retained.
4. We request that all goods being returned are returned within 14 days of receipt.
5. Gather By will refund the cost of the goods including our postage paid at the time of sale
within 30 days of receiving a valid cancellation of the contract of sale from the customer.